Shipping policy

At Pure Veda, we are committed to delivering your skincare and beauty products safely and as quickly as possible. Please read our Shipping & Delivery Policy below.

Free Shipping

We are pleased to offer FREE shipping on all prepaid and Cash on Delivery (COD) orders across India.

There are no additional shipping charges for orders delivered within India unless otherwise specified during promotional offers or special circumstances.

Order Processing

  • Orders are processed within 1–2 business days after successful order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order has been dispatched, you will receive a shipping confirmation along with tracking details (where available).

Estimated Delivery Time

Delivery timelines may vary depending on your location and courier partner availability.

Estimated Delivery Time:

  • Metro Cities: 3–5 Business Days

  • Other Cities & Towns: 4–7 Business Days

  • Remote Locations: 5–10 Business Days

While we strive to deliver your order within the estimated timeframe, delays due to weather conditions, courier issues, public holidays, or other unforeseen circumstances may occur.

Cash on Delivery (COD)

Cash on Delivery (COD) is available on selected serviceable pin codes across India.

Pure Veda reserves the right to disable COD for certain locations or high-value orders.

Delivery Availability

We currently deliver across India.

If your location is not serviceable by our courier partners, we will notify you as soon as possible.

In such cases, if payment has already been made, the full amount will be refunded to your original payment method.

Order Cancellation Due to Unavailability

Your order may be cancelled under the following circumstances:

  • The product is out of stock.

  • The delivery location is not serviceable.

  • Incorrect or incomplete shipping information is provided.

  • Unforeseen circumstances beyond our control.

If payment has already been received, a full refund will be processed in accordance with our Refund Policy.

Order Tracking

Once your order has been shipped, you will receive tracking information via email or SMS (where applicable).

You can also track your order by logging into your account on our website under My Orders.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving your order.

Please include:

  • Your Order Number

  • Photos of the product

  • Photos of the package (if damaged)

Our support team will review your request and assist you with a replacement or refund as applicable.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Pure Veda

Address:
Ground Floor, 27, Village-Kishanpura, Tehsil-Thanesar, PO-Pipli, Kurukshetra, Haryana – 136131

Email: Chauhanvikramchauhan@gmail.com

Phone: +91 8168313528

We are always happy to assist you with your order and delivery-related queries.